Episode 516

How to Achieve a 100% Fill Rate, The Power Of Saying No and Why Customer Experience Should Be Your North Star Metric with Calum Lyle

This week I’m joined by Calum Lyle the founder of Add Some Zest.

After 8 years of working for somebody else, becoming an MD at just 24 and successfully scaling the business to 20+ people he launched his own business in October 2022.

In their first year of business they did just over £500K, they achieved a +89 NPS score, a 100% fill rate and grew the team to 5 - in this conversation you’re going to find out how he did it.


Follow Calum: https://www.linkedin.com/in/calum-lyle-01985454/


Watch the episode on YouTube: https://youtu.be/_jncNtpodcY


Sponsors - Claim your exclusive savings with the links below:

Sourcewhale - https://sourcewhale.com/book-demo?utm_source=partner&utm_medium=podcast&utm_campaign=recruitment_mentors_podcast&utm_content=book_a_demo

Firefish - https://www.firefishsoftware.com/rmp


Extra Stuff:

Learn more about our all-in-one training platform Hector here: https://bit.ly/47hsaxe

Sign up for our FREE Limitless Learning Newsletter here: https://limitless-learning.thisishector.com/subscribe


Get in touch:

Linkedin: https://www.linkedin.com/in/hishemazzouz/


About the Podcast

Show artwork for The Recruitment Mentors Podcast
The Recruitment Mentors Podcast
Deconstructing how some of the best recruitment professionals across the globe have accelerated their recruitment career and remained at the top of their game by uncovering their daily habits, mindset, approach to leadership, and much more.